You might find the answer you're looking for in our extensive FAQs. You can search specifically for your key word. If you do not find the answer you're looking for, please use our contact form. It opens up parallel to the search results. If you have any questions regarding our products, you can also call us directly: Our Customer Care Team will support you during our service hours - Monday to Friday - from 9 am to 5 pm (CEST) - under the telephone number +
Can I buy an Extra battery from slider?
Can I order a Slider bike in my own color?
Can I replace individual parts on my E-bike with others?
Welcome to the-sliders.com. During your visit to or under your registration, you agree to abide by and accept these conditions so please read them carefully.
What we collect
We may collect the following information:
• Your IP address and standard web log information, such as your browser type and the pages you accessed on our website
• Contact information that you give us, such as your email address
• Demographic information such as postal code, preferences and interests
• Other information relevant to customer surveys and/or offers
• If you opt in, our promotional emails will tell you about our new products, special offers or other information, which we think you may find interesting
What we do with the information we gather
We all hate spam so guarantee that we won’t send you any unsolicited promotional emails unless you sign up to receive them, but even then we take care not to send out frequent or lengthy updates.
The information we do collect is used to understand your needs and provide you with better service, and in particular for the following reasons:
• Internal record keeping
• Feedback and product interest helps us to improve our products and services
• We may use the information to customize the website according to your interests
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information only for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
When you visit the-sliders.com or send emails to us, you are communicating with us electronically and so you also consent to receive communications from us electronically. By entering into electronic communication with us, you agree that the legal requirements for written notification are satisfied. After receiving your electronic communication, we will endeavor to reply to you by email or by posting notices on this site, whichever is most appropriate.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you chose to, we may use your personal information to send you promotional information about products or promotions that we think you may find interesting. If you have previously subscribed to receive direct marketing information, you may change this status by logging into to your account and changing your subscription status.
Though we do our best to describe and display our goods online as accurately as possible, product specifications may be subject to change without notice due to part availability and/or production considerations.
Reviews and Comments
We encourage registered users to post reviews and comments or submit comments, questions, or other information in our discussion forums, so long as the content is not offensive or objectionable within common laws or is advertising for a product or store. Comments that include software viruses or any form of “spam” will be removed at our discretion. Accounts must be registered to a real email address that does not impersonate, allude to or mislead as to any real or legal person or the origin of the user. Sliders reserve the right (but not the obligation) to remove or edit any of the foregoing content.
By posting or submitting any content or material, and unless we indicate otherwise, you grant Sliders a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media and that you will indemnify Sliders for all claims resulting from content you supply. Sliders have the right but not the obligation to monitor and edit or remove any activity or content. Sliders takes no responsibility and assumes no liability for any content posted by you or any third party.
All content included on this site, including, but not limited to, text, graphics, logos, button icons, images, video clips, and digital downloads, is the property of Sliders or its content suppliers and protected by International copyright laws. The compilation of all content on this site is the exclusive property of Sliders and protected by International copyright laws.
The word Sliders, designed logotype Sliders, are registered or unregistered trademarks of Lichy Enterprise, Ltd. Other marks, including, but not limited to words and logos marked with ™, ® or an asterisk are the property of their respective owners.
Site Policies, Modification and Severability